FREQUENTLY ASKED QUESTIONS

what we get asked

FAQs

1Do we need to meet in person?
Not necessarily. This is totally up to you.

We can do everything online via emails and phone conversations.

However, if you prefer to meet then we can arrange that too.

2Can everything be done online?

Yes absolutely.

Everything including securely reviewing and digitally signing of documents can be done online.

3Do you only service Auckland clients?

We service clients New Zealand wide.

In fact, our clients are quite evenly split between Auckland / Rest of New Zealand.

4Do I need to have Xero?

Nope. We work with with clients that have Xero and also those that don't or have other accounting software such as MYOB, Quickbooks etc..

We understand that if you might have your own preferred software which you are comfortable with - so we will work with whatever you are comfortable with.

5Why don't you have prices for each package displayed?

We believe one size does not fit all. Generally, you would not want to pay for services that are superfluous to your needs.

Therefore, we quote prices based on your business needs, size and the work required. Fees are fixed for the services we discuss therefore there will be no surprises for you. All plans have a pay monthly option.

Ultimately, our practice is based on the ethos of client satisfaction - that has what has given us success.

6What if I need a customised package?
No worries. We can do it all. We can create a custom package for you. Any add on service will be discounted as well. Brilliant!
7Why are your services so much more affordable than other accountants?

There are a couple of reasons.

Whatever works for you - works for us...

The majority of accountants incorporate the cost of the software such as Xero subscription in their fees leading their clients to pay more. Quite often we find that a lot of clients do not even use all the features they are paying for!

We simply work with whatever the client is comfortable with. If you are using a spreadsheet or using a bank account to manage business activities or if you are using Xero or MYOB - whatever works for you is fine with us.

We don't work out of fancy offices

Over the years, we have streamlined our processes and achieved efficiency. This means that our staff can work from home and get the job done. We are fully online and use the latest technology to ensure efficiency. This leads to savings which we can pass onto the clients.

If you need to meet us - no worries. We can either meet you at a place convenient to you at a time that is good for you. Alternatively - we have an office if New Windsor, Auckland where you can pop in and see us.

Meetings are of-course by appointment only.

8Are you registered Tax Agents & Accountants?

We are registered Tax Agents with the Inland Revenue Department. We have an excellent rapport with them and have been awarded Certificate of Achievement for 100% filings for the last 3 years.

We are also Certified Public Accountants under CPA. We are governed by professional standards. This means that the service you get is from a registered professional accountant as oppose to one that has no governing body.

9How hard is it to change from my existing accountants?

Not hard at all.

Once you agree for us to act as your accountants, we’ll get you to sign a Letter of Engagement which sets out our terms and conditions. Then we’ll contact your existing accountant and organise the smooth transfer of any information.

You won’t need to contact them at all if you don’t want to. We can take care of the lot.


Free Consultation & Quote


We offer free consultation & quote.

Fixed Fees


Our fees are fixed along with the option to pay monthly.

We Come To You


We can come to you at a time convenient to you.

Affordable


Our fees are competitive & affordable. We service clients New Zealand wide.

Become A Valued Client

1

Contact us

Use our simple ‘Contact Us’ form or call us on 0800 115 188 for a free no obligation chat.
2

Let's chat / catch up

Let's chat or catch up for a coffee and see how we can help you and your business.
3

Become a valued client

Sign up as a client and we will get your accounting and taxes sorted. That's it!

Get The Right Accountant For Your Business

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0800 115 188

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